Repeat customer thanks to excellent service

I'm a repeat (3-peat actually) customer of Jim Blackburn because of his excellent customer service and his congenial attitude. He's very good at what he does and at keeping the client updated on the status of things. He's also very knowledgeable and goes the extra mile to ensure things move along expeditiously during the entire process.

Seamless home purchase and refinance with excellent support

We've worked with Jim and his team twice in the last five years – first to purchase our home and then to refinance. We appreciate how easy the process is with electronic filing and signing of documents all from our mobile devices. Jim works diligently, is patient to answer all questions (he gets back within 24 hours or less), and is incredibly accessible. We've been pleased with him and his team's work and recommend them with full confidence.

Top-notch mortgage service with responsive, detailed guidance

I'm an RE investor. Had multiple loan officers but one really stands out – JIM BLACKBURN. Now, he is working on a third deal with me. He does go the extra mile. A few examples from the past: I have tons of properties and live in China with unique income (he made it work!). He called me in China at 1 AM to get information to close the deal. He is super efficient with collecting the right documents upfront to avoid a lot of back and forth later with processors. You can't go wrong with Jim.