Oregon Consumer Privacy Act (OCPA) Notice & Policy

At Stairway Mortgage, a Division of NEXA Mortgage LLC, we are committed to protecting your privacy and ensuring compliance with the Oregon Consumer Privacy Act (OCPA). If you are an Oregon resident, you have certain rights regarding how your personal data is collected, used, and shared.

Your Rights Under the OCPA

The Oregon Consumer Privacy Act grants Oregon residents the right to:

✔ Access & Obtain: Request details about the personal data we collect and receive a copy.
 ✔ Correct: Request corrections to any inaccurate personal data.
 ✔ Delete: Request deletion of personal data, subject to legal exceptions.
 ✔ Know Third-Party Disclosures: Request a list of third parties with whom we have shared your personal data.
 ✔ Opt-Out of:

  • Targeted advertising based on personal data.
  • The sale of personal data to third parties.

Automated processing of data that affects legal or significant decisions.

How We Use & Share Your Information

We collect and process personal data to:

  • Provide mortgage services, process applications, and manage accounts.
  • Offer product information, pricing, and service notifications.
  • Improve our website, conduct audits, and perform research.
  • Prevent fraud, enhance security, and comply with legal obligations.
  • Respond to law enforcement requests or protect our legal rights.

We do not sell your personal data. However, we may share certain information with:

  • Service providers (e.g., analytics, marketing, legal advisors).
  • Regulatory authorities, when required by law.

For a full breakdown of how we handle personal data, please review our Privacy Policy.

How to Exercise Your Privacy Rights

To submit a privacy request, including requests to access, correct, delete, or opt out of certain data uses, please contact us directly:

Email: [email protected]
 Phone: (602) 344-9333

We will respond to authenticated requests within 45 days. If your request is denied, you may appeal within 14 days, and we will respond within 45 days. If your appeal is denied, you may escalate concerns to the Oregon Attorney General.

Corporate Address

Stairway Mortgage, a Division of NEXA Mortgage LLC

  3100 W Ray Road #201, Office #209, Chandler, AZ 85226
  (602) 344-9333
  [email protected]

Effective Date: September 1, 2019