How the Stairway Process Works

Buying a home is one of the biggest financial decisions you’ll ever make — but it doesn’t have to feel overwhelming. At Stairway Mortgage, we’ve developed a simple, clear, and empowering way to guide you every step of the way.

We call it the Stairway Process — a 3-step path built to take you from where you are now to the doorstep of your new home with confidence, clarity, and control.

Step 0: You Are Here – Acknowledging Your Starting Point

Every journey starts with awareness. Before we jump into rates or documents, we want to understand you — your dreams, your timeline, your concerns. This is where we listen carefully and assess your goals so we can tailor your path forward.

Step 1: Ask – Discovery and Intention

This is where we learn the key details of your financial life: income, assets, credit, and more.

It’s not just about forms — it’s about asking the right questions and clarifying your vision.

The more we understand your situation, the better we can design the ideal loan strategy.

Step 2: Receive – Preapproval and Personalized Strategy

 

Now that we know where you want to go, we match you with the best-fit mortgage solutions.

You’ll receive a clear preapproval, plus options to compare and guidance on how to win offers.

We handle the heavy lifting — you focus on finding the perfect home.

Step 3: Resolve – Close Confidently and Begin Wealth-Building

Our job doesn’t end with an accepted offer. From appraisal to underwriting to closing, we coordinate every step while keeping you in the loop. Once the keys are in your hand, we don’t disappear — we stay connected to support your long-term financial goals and future refinances or investment moves.

Why This Framework Works

Most mortgage processes feel rushed, unclear, or one-size-fits-all. The Stairway Process works because it’s built around you.
 It blends expert structure with personal attention and long-term strategy — which is why our clients come back again and again.

Ready to Take Your First Step?

Skip the guesswork. Take our quick Discovery Quiz to uncover your top financial priorities, so we can guide you toward the wealth-building strategies that fit your life.

  • Takes just 5 minutes
  • Tailored results based on your answers
  • No credit check required
Take the Discovery Quiz

Need a Pre-Approval Letter—Fast?

Buying a home soon? Complete our short form and we’ll connect you with the best loan options for your target property and financial situation—fast.

  • Only 2 minutes to complete
  • Quick turnaround on pre-approval
  • No credit score impact
Get Pre-Approved Now

Got a Few Questions First?

Let’s talk it through. Book a call and one of our friendly advisors will be in touch to guide you personally.

Schedule a Call

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We align real estate financing with long-term wealth strategies—so you can move forward with confidence, clarity, and purpose.
Need help? Call our 5 Star Client Service Team at (954) 993-1625 We look forward to helping you climb!

Corporate Contact Info
Stairway Mortgage, A Division of NEXA Mortgage LLC
NMLS # 1660690 | AZMB – 0944059
5559 S Sossaman Rd, Bldg #1 Ste #101
Mesa, AZ 85212
(602) 344-9333

State of Illinois
Illinois Department of Financial and Professional Regulation (IDFPR)
555 West Monroe Street
Suite 500 Chicago, IL 60661
(888) 473-4858
www.idfpr.illinois.gov

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